FAQs

How can I contact FloorballFrenzy?

You can email us at frenzyfloorball@gmail.com or message us @floorballfrenzy on Instagram where our customer service team will be happy to help you with whatever you need!

How to receive the product?

After purchase, you will receive an e-mail with the download link.

 

Can I refund my order?

 

You can refund your order in the first 30 days of purchase by contacting FloorballFrenzy.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

 

How long will it take to receive my order?

Right away.

How do I get a refund?

Please contact us at frenzyfloorball@gmail.com or @floorballfrenzy on Instagram

 

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.